The Australian School of Etiquette was founded to encourage the ideals of refined soft skills, good manners, polished behaviour and style.
But you may well be asking… What’s etiquette got to do with anything?
When many people hear the word ‘etiquette’ they think of stuffy, outdated traditions. However the truth is, there’s a lot more to etiquette than table manners and thank you notes – and in our increasingly hectic and disconnected world, it’s an art that’s more important than ever.
In our eyes, true etiquette isn’t about observing rigid, uptight customs; it’s about being thoughtful and respectful towards others, and behaving in a way that puts them at ease.
Seemingly small gestures like a greeting or smile can have an enormous impact, particularly in a professional context. Strong soft skills give you the power to earn people’s attention, trust and loyalty. It can even make the difference between securing a new business opportunity, or missing the mark completely.
Conversely, poor soft skills also make a difference – and in all the wrong ways! The worst part is that, without proper training, many people don’t even know where they’re slipping up.