PROTOCOLS, PRESENCE & POLISH

Corporate Etiquette

No matter what university degrees your team possesses, it’s unlikely that etiquette or professional presence training was part of the curriculum.

Skills like posture, speech and articulation are rarely taught at home these days either – which means that many people join the workforce lacking the confidence to engage with others in a professional context.

At ASOE we offer one on one and group corporate training options (both online and face-to-face). We customise our courses and workshops to your specific needs.

Some of the topics we cover in our corporate programs include;

- Professional Presence Masterclass; Essential Communication and Presence in the workplace

- Essential Customer Service Skills; engaging with your customers professionally

- Telephone and Electronic etiquette protocols

- Presentation skills; voice and body control, gestures, connecting with your audience, conveying authority and confidence

For more information about Corporate Programs contact our team.

CONTACT OUR TEAM

WHY IS BUSINESS ETIQUETTE WORTH INVESTING IN?

Etiquette training may not seem an obvious investment for your team – but in today’s fast-paced, increasingly disconnected world, it’s more critical than ever.
No matter how much technology automates our lives, people are still people. We all want to feel heard, respected and understood. Nowhere is this more significant than in business, where success almost inevitably hinges on personal interactions.
And at the heart of every personal interaction is etiquette.

THE PROBLEM

We’re no longer being taught the skills we need to connect. No matter what university degrees your team possesses, it’s unlikely that etiquette was part of the curriculum.

As a result, we can miss opportunities, miscommunicate, or just plain miss the mark.

FAR FROM BEING A ‘NICE TO HAVE’, ETIQUETTE IS A POWERFUL TOOL THAT CAN SET YOUR BUSINESS UP FOR SUCCESS.

By empowering your people with etiquette, you can...

Build better relationships Etiquette skills help people to communicate more effectively, both within their own teams and externally. In any sector, relationships are what successful businesses are built on!
Enhance your customers’ experience If you impress your customers, they’ll be far more likely to recommend you to others, and return themselves.
Attract and retain new business From compelling pitches to exceptional customer service, etiquette underpins all facets of business success.

ETIQUETTE CAN ALSO

Improve staff retention Investing in your people shows them that you care about their future success, within your business and beyond.
Become a more sought- after employer When you cultivate a consistently positive image, people want to be part of your team.
Future-proof your team With the rise of artificial intelligence, more and more roles are becoming automated. However, nothing can replace positive human interactions – and by teaching your people the art of etiquette, they become irreplaceable.